OUR SERVICES INCLUDE
ROOFING | GUTTERS | SIDING | WINDOWS & DOORS
APPLE REMODELING and our tagline
"Improving the Home Improvement Industry"
by providing
HONEST | RELIABLE | QUALITY | LOCAL SERVICE
Why you should choose us as your service provider.
The name of our company is Apple Remodeling and our tagline is that we are improving the home improvement industry by providing honest, reliable, quality, local service here in Delaware. We were founded on March 7th 2018 in our home state and the 1st state Delaware, and we are proud to announce that we celebrating our 7th operating year in business this year!
Our team has 50+ years combined experience inside the roofing industry and it's what we do best and what we are most passionate about! We have serviced 2800+ homes in our great state since we opened our doors from full roof replacements, to roof repairs, to certified drone inspections, certified roof inspections, gutter replacements, siding replacements, and windows & door replacements.
About 98% of what we do is roofing and does revolve around roofing, which is, and always has been our main focus and expertise. Some people know us as Apple Roofing, but most people just call us Apple!
We are truly a family owned and operated company. A small but mighty team! A husband and wife with a vision and passion for roofing and the roofing industry. We are a young family that works together as a team to deliver a highly efficient, professional, and top quality roofing service to our customers.
Phil Concha, the owner and founder spends most of his time meeting with prospective clients, developing sharp and detailed proposals, answering questions on site, and developing relationships with our customers. Phil comes to every single appointment prepared with a full roof report from GAF that we pay for prior to our visit that doesn't cost you a thing. It is our investment in you, and us. The report is a blueprint schematic of your roof equipped with measurements, satellite imagery, pitches, how many square feet, estimated waste, and lastly a complete order form ready to be submitted if you decide to give us the green light and choose our roofing service. Day to day, Katie is in office and sets his and everyone on the Apple team's schedule. Phil can be seen throughout the day traveling throughout the service area, and the state of Delaware conducting roof inspections, sending out work orders to our suppliers, meeting with our manufacturers and partners at GAF, and developing a strong local and national network of service professional's and banks to ensure our customers get the best quality service and financing available on the market today, at the best price.
Next and in the middle of our operations on our production team is Christian our project and operations manager. Christian has several functions, but #1 is if you choose us as your service provider he will be stopping by after you give us the green light and prior to getting your roof on the production schedule to conduct your "PII" your Pre-Install-Inspection. We believe 2 sets of eyes are always better than one and part of that is dotting our I's and crossing our T's. We could simply schedule and order your roof directly from the roof report we provide on all inspections, but this way we can get your PII photos uploaded into your partner portal in our CRM. This is our roofing software that we use to manage our customers throughout the process of the job. We use a software called BuilderTrend. It is a highly robust and versatile, sales, project management, and invoicing software. BuilderTrend is state of the art and best in its class. It is what allows you to keep a pulse on your job. It is where we keep all of your information, before, during, and after install. It is where we put together and send proposals, and work orders for e-signing, it is where your PII photos will be, it is where your photos and videos from install will be and remain, for you to access and download, it is where all of your documents will be such as your lifetime warranty for your roof prior to payment, it is where your invoicing will be sent and tracked (including any additional wood decking that may be found at the time of install), and finally it is where you can pay for your new roof unless you choose to pay the old fashioned way with a check, which is also fine, in which case since we do all of our work NO MONEY DOWN, you can just give our operations manager Christian a check to bring back to the office at the end of the day after your final magnetic sweep of your property. Christian is who our customers deal with on site during all of our installs and he is there to answer any questions that our customers have, as well as to document the roof install during the day. He is there on the ground, up on the roof, and taking photographs and videos of the before, during and after the roof is complete. He documents the status of the wood decking after tear off, and uploads it directly into our CRM throughout the day, so there are no surprises at the end of the install. Christian is not a part of our family, but he is a vital part of our team. He is an expert in roofing with a background in roofing and roof installations. Christian can conduct minor repairs as well in a pinch and is a very detail oriented person who is very thorough, and one of his main strengths is his patience and ability to communicate extremely well. Our customers have nothing but great things to say about him and he represents our company very well. His job is to make sure that our customers feel comfortable and no stone is left unturned. His goal is to make sure that our customers are 100% happy and satisfied with our roofing service when the job is complete.
Last but certainly not least is Katie, the heartbeat of our company! Katie is who our customers deal with first most of the time, Katie Concha is our office manager, and a true joy to interact with. She answers phones, makes outbound calls, sets the schedule, networks, and always maintains a positive attitude and outlook even in the face of some pretty stressful situations. Katie isn't just a girl who answers our phones, she is a loving wife, a wonderful mother of 3 small babies, and she is just as passionate as Phil or anyone else on our team about providing a quality roofing service here in our community. Katie, pulls permits, handles all invoicing, runs our finance department, and reaches out to our customers on behalf of our company. She loves what she does and this isn't just a hobby for her, and this is much more than a career, this is a lifestyle and a fulfilling one at that! Katies main role is in the office most of the time making sure our calls get answered, following up with clients, and answering questions that come in. And taking care of her 2 baby boys, and baby girl. It's a lot sure, but we have the right systems in place and we are dialed in. That's what you get with us.
Transparency, longevity, passion, expertise.
We have a strong team and we are equipped to scale and handle more work. We will be here tomorrow, you can count on that.
We are a family owned and operated company, and our children's children will be in the roofing industry because we fell in love with this industry, and our kids have too. Roofing has provided us an amazing life, a blessed life, and a fulfilling life. That's why we continue to do what we do, and we're still young.
We Service the Entire State of Delaware
This is our home and this is our community! Roughly 98% of the work we do at Apple revolves around roofing. We service Sussex County, Kent County, and New Castle County Delaware.
We can do both
We provide full roof replacements and roof repair services.
Headquartered
Our office is located in the heart of Townsend, Delaware at 614 South Street Townsend, DE 19734 . We are passionate about roofing and the roofing industry and our tagline is that we are "Improving the Home Improvement Industry" by providing Honest, Reliable, Quality, Local Service.
Summary
We are truly a local family owned and operated roofing company run by husband and wife Phil and Katie Concha and our team has 50+ years combined experience in the roofing industry. We are a GAF Certified Roofing Contractor who puts roofs on every single week of the year.
Our owner and founders name is Phil Concha and he got his start in the roofing industry in 2005 and worked for some of the largest roofing and remodeling companies in Delaware before founding Apple. Those companies were Pinnacle, Pj Fitzpatrick, Advanced, Homefix, Dynamic, and Homestar. Pj & Homefix are both 100+ million dollar a year companies. The 13 years of experience gained prior to opening our doors on how to run an efficient and quality roofing service can't be bought. What we bring to the table is unmatched. We have it down to a science, but when you do something for long enough that tends to happen. We have learned from our experiences and our mistakes over the years on how to truly provide a better service than our competitors at a better price. Visit our roofing page to watch some of our customer's video testimonials about our service.
The name of our company is Apple Remodeling and our tagline is that we are improving the home improvement industry by providing honest, reliable, quality, local service here in Delaware. We were founded on March 7th 2018 in our home state and the 1st state Delaware, and we are proud to announce that we celebrating our 7th operating year in business this year!
Our team has 50+ years combined experience inside the roofing industry and it's what we do best and what we are most passionate about! We have serviced 2800+ homes in our great state since we opened our doors from full roof replacements, to roof repairs, to certified drone inspections, certified roof inspections, gutter replacements, siding replacements, and windows & door replacements.
About 98% of what we do is roofing and does revolve around roofing, which is, and always has been our main focus and expertise. Some people know us as Apple Roofing, but most people just call us Apple!
We are truly a family owned and operated company. A small but mighty team! A husband and wife with a vision and passion for roofing and the roofing industry. We are a young family that works together as a team to deliver a highly efficient, professional, and top quality roofing service to our customers.
Phil Concha, the owner and founder spends most of his time meeting with prospective clients, developing sharp and detailed proposals, answering questions on site, and developing relationships with our customers. Phil comes to every single appointment prepared with a full roof report from GAF that we pay for prior to our visit that doesn't cost you a thing. It is our investment in you, and us. The report is a blueprint schematic of your roof equipped with measurements, satellite imagery, pitches, how many square feet, estimated waste, and lastly a complete order form ready to be submitted if you decide to give us the green light and choose our roofing service. Day to day, Katie is in office and sets his and everyone on the Apple team's schedule. Phil can be seen throughout the day traveling throughout the service area, and the state of Delaware conducting roof inspections, sending out work orders to our suppliers, meeting with our manufacturers and partners at GAF, and developing a strong local and national network of service professional's and banks to ensure our customers get the best quality service and financing available on the market today, at the best price.
Next and in the middle of our operations on our production team is Christian our project and operations manager. Christian has several functions, but #1 is if you choose us as your service provider he will be stopping by after you give us the green light and prior to getting your roof on the production schedule to conduct your "PII" your Pre-Install-Inspection. We believe 2 sets of eyes are always better than one and part of that is dotting our I's and crossing our T's. We could simply schedule and order your roof directly from the roof report we provide on all inspections, but this way we can get your PII photos uploaded into your partner portal in our CRM. This is our roofing software that we use to manage our customers throughout the process of the job. We use a software called BuilderTrend. It is a highly robust and versatile, sales, project management, and invoicing software. BuilderTrend is state of the art and best in its class. It is what allows you to keep a pulse on your job. It is where we keep all of your information, before, during, and after install. It is where we put together and send proposals, and work orders for e-signing, it is where your PII photos will be, it is where your photos and videos from install will be and remain, for you to access and download, it is where all of your documents will be such as your lifetime warranty for your roof prior to payment, it is where your invoicing will be sent and tracked (including any additional wood decking that may be found at the time of install), and finally it is where you can pay for your new roof unless you choose to pay the old fashioned way with a check, which is also fine, in which case since we do all of our work NO MONEY DOWN, you can just give our operations manager Christian a check to bring back to the office at the end of the day after your final magnetic sweep of your property. Christian is who our customers deal with on site during all of our installs and he is there to answer any questions that our customers have, as well as to document the roof install during the day. He is there on the ground, up on the roof, and taking photographs and videos of the before, during and after the roof is complete. He documents the status of the wood decking after tear off, and uploads it directly into our CRM throughout the day, so there are no surprises at the end of the install. Christian is not a part of our family, but he is a vital part of our team. He is an expert in roofing with a background in roofing and roof installations. Christian can conduct minor repairs as well in a pinch and is a very detail oriented person who is very thorough, and one of his main strengths is his patience and ability to communicate extremely well. Our customers have nothing but great things to say about him and he represents our company very well. His job is to make sure that our customers feel comfortable and no stone is left unturned. His goal is to make sure that our customers are 100% happy and satisfied with our roofing service when the job is complete.
Last but certainly not least is Katie, the heartbeat of our company! Katie is who our customers deal with first most of the time, Katie Concha is our office manager, and a true joy to interact with. She answers phones, makes outbound calls, sets the schedule, networks, and always maintains a positive attitude and outlook even in the face of some pretty stressful situations. Katie isn't just a girl who answers our phones, she is a loving wife, a wonderful mother of 3 small babies, and she is just as passionate as Phil or anyone else on our team about providing a quality roofing service here in our community. Katie, pulls permits, handles all invoicing, runs our finance department, and reaches out to our customers on behalf of our company. She loves what she does and this isn't just a hobby for her, and this is much more than a career, this is a lifestyle and a fulfilling one at that! Katies main role is in the office most of the time making sure our calls get answered, following up with clients, and answering questions that come in. And taking care of her 2 baby boys, and baby girl. It's a lot sure, but we have the right systems in place and we are dialed in. That's what you get with us.
Transparency, longevity, passion, expertise.
We have a strong team and we are equipped to scale and handle more work. We will be here tomorrow, you can count on that.
We are a family owned and operated company, and our children's children will be in the roofing industry because we fell in love with this industry, and our kids have too. Roofing has provided us an amazing life, a blessed life, and a fulfilling life. That's why we continue to do what we do, and we're still young.
We Service the Entire State of Delaware
This is our home and this is our community! Roughly 98% of the work we do at Apple revolves around roofing. We service Sussex County, Kent County, and New Castle County Delaware.
We can do both
We provide full roof replacements and roof repair services.
Headquartered
Our office is located in the heart of Townsend, Delaware at 614 South Street Townsend, DE 19734 . We are passionate about roofing and the roofing industry and our tagline is that we are "Improving the Home Improvement Industry" by providing Honest, Reliable, Quality, Local Service.
Summary
We are truly a local family owned and operated roofing company run by husband and wife Phil and Katie Concha and our team has 50+ years combined experience in the roofing industry. We are a GAF Certified Roofing Contractor who puts roofs on every single week of the year.
Our owner and founders name is Phil Concha and he got his start in the roofing industry in 2005 and worked for some of the largest roofing and remodeling companies in Delaware before founding Apple. Those companies were Pinnacle, Pj Fitzpatrick, Advanced, Homefix, Dynamic, and Homestar. Pj & Homefix are both 100+ million dollar a year companies. The 13 years of experience gained prior to opening our doors on how to run an efficient and quality roofing service can't be bought. What we bring to the table is unmatched. We have it down to a science, but when you do something for long enough that tends to happen. We have learned from our experiences and our mistakes over the years on how to truly provide a better service than our competitors at a better price. Visit our roofing page to watch some of our customer's video testimonials about our service.
WE ARE A LOCAL GAF CERTIFIED ROOFING CONTRACTOR SERVING ALL OF DELAWARE!
CLICK THE BBB LOGO BELOW TO GO DIRECTLY TO OUR BBB PAGE AND LEAVE A REVIEW!
WE ARE COMMITTED TO HELPING DELAWARE RESIDENTS RECEIVE THE BENEFITS OF WORKING WITH A TOP ROOFING AND REMODELING COMPANY!
What Our Customers Are Saying
Apple Remodeling did an amazing job with installing my roof and gutters. They have great customer service and took the time to make sure we understood the entire contract. They did a good job cleaning up after themselves. If I need any more work done on our house I will be using Apple Remodeling again!
Sherri K., Wilmington, DE |
We got our roof redone last august and out of all the options we explored when Phil came through and explained everything he was very knowledgeable, they kept in contact with us every step of the way and if a problem occurred they let us know quick and helped us make the best decision, their pricing was very reasonable, and we were satisfied with the results!
Angela & Dawud B., New Castle, DE
I can't say enough about Phil and his crew. He knows the business and was informative about the process. Using only quality materials, his crew was professional and extremely hardworking. When the roof was completed they took the time to clean up leaving our property the way they found it. I would highly recommend Apple Remodeling! They will NOT disappoint
Brooke K., Newark, DE
